The Ultimate Guide to Switching Broadband in your area
Expert advice on switching, speed, and saving money.
Bottom Line Up Front
One-Touch Switch is now live, meaning switching is automatic. You no longer need to cancel your old provider manually. Staying loyal costs the average customer £40.93 per year in hidden "loyalty penalties".
Why residents in your area are switching to Altnets
Fixed-Price
No mid-contract price hikes. The price you sign up for is the price you pay.
Symmetrical Speeds
Upload speeds that match download speeds. Perfect for video calls and gaming.
Better Service
Smaller providers often have UK-based support and higher customer satisfaction.
Check which Fixed-Price Altnets are live in your area
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How the One-Touch Switch Works
Find a Deal
Use our postcode checker to find a new provider available at your address.
Sign Up
Complete the order with your new provider. They will contact your old provider automatically.
Switch Complete
Your new service goes live and your old one is cancelled on the same day. No loss of service.
Are You Free to Leave?
Understanding exit fees and contract terms.
If you are still within your minimum contract term (usually 18 or 24 months), you may be charged an early termination fee. This fee is often equal to the remaining months on your contract.
However, if your provider has raised prices mid-contract above the rate of inflation (CPI + 3.9%), you are legally allowed to leave penalty-free within 30 days of notification.
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