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Virgin Media Broadband Profile

Everything you need to know about Virgin Media's cable network, pricing, and service.

location_on
verified75% Satisfaction Score
policyOfcom Certified

Current Top Virgin Media Deals

M125

Starter

Great starter speed for casual users.

speed132 Mbps Avg. Speed
routerHub 5 Included

£18.99/mo

24 month contract

See Deal open_in_new

M250

Popular

Ideal for streaming households.

speed264 Mbps Avg. Speed
routerHub 5 Included

£25.99/mo

24 month contract

See Deal open_in_new

M500

Fast

Half-gigabit for large families.

speed516 Mbps Avg. Speed
routerHub 5 Included

£20.99/mo

24 month contract

See Deal open_in_new

M1000 (Gig1)

Fastest

Fastest cable broadband for power users.

speed1,130 Mbps Avg. Speed
routerHub 5 Included

£24.99/mo

24 month contract

See Deal open_in_new

The Verdict

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Pros

  • check_circleFastest widely available speeds
  • check_circleOwn cable network
  • check_circleNo line rental required
  • check_circleGreat TV bundles
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Cons

  • cancelCoverage limited to cable areas
  • cancelSlow upload speeds
  • cancelFrequent mid-contract price rises

Service & Support

Data via Ofcom
sentiment_satisfied

75%

Overall Satisfaction

arrow_upward Below Average

report

12

Complaints per 100k

arrow_downward Above Average

timer

4m 30s

Call Wait Time

remove Above Average

Why Switch to Virgin Media?

  • speed

    Gigabit Speeds

    Up to 1,130Mbps on cable.

  • cable

    Own Infrastructure

    Independent cable network.

  • tv

    TV Bundles

    Combine with Sky Sports, Netflix.