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Plusnet Broadband Profile

Yorkshire-based provider offering good value broadband with award-winning customer service.

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verified80% Satisfaction Score
policyOfcom Certified

Current Top Plusnet Deals

Plusnet Fibre

Budget

Reliable everyday fibre at a great price.

speed66 Mbps Avg. Speed
routerPlusnet Hub Two Included

£22.99/mo

24 month contract

See Deal open_in_new

Full Fibre 145

Popular

FTTP broadband for busy homes.

speed145 Mbps Avg. Speed
routerPlusnet Hub Two Included

£26.99/mo

24 month contract

See Deal open_in_new

Full Fibre 500

Ultrafast

Half-gigabit for large households.

speed500 Mbps Avg. Speed
routerPlusnet Hub Two Included

£27.99/mo

24 month contract

See Deal open_in_new

Full Fibre 900

Fastest

Near-gigabit for power users.

speed900 Mbps Avg. Speed
routerPlusnet Hub Two Included

£29.99/mo

24 month contract

See Deal open_in_new

The Verdict

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Pros

  • check_circleGreat value pricing
  • check_circleAward-winning UK customer service
  • check_circleNo mid-contract price rises on some plans
  • check_circlePart of BT Group
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Cons

  • cancelSlower max speeds than rivals
  • cancelLimited to Openreach network
  • cancelBasic router included

Service & Support

Data via Ofcom
sentiment_satisfied

80%

Overall Satisfaction

arrow_upward Above Average

report

6

Complaints per 100k

arrow_downward Below Average

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2m 45s

Call Wait Time

remove Average

Why Switch to Plusnet?

  • savings

    Value Champion

    Consistently competitive pricing.

  • support_agent

    UK Support

    Award-winning Yorkshire-based call centre.

  • cell_tower

    BT Network

    Runs on BT/Openreach infrastructure.