Zen Internet Broadband Profile
Premium ISP with award-winning customer service and no price rises.
verified94% Satisfaction Score
policyOfcom Certified
Current Top Zen Internet Deals
Full Fibre 100
StarterReliable full fibre broadband.
speed100 Mbps Avg. Speed
routerZen Router Included
Full Fibre 300
PopularFast fibre for working from home.
speed300 Mbps Avg. Speed
routerZen Router Pro Included
Full Fibre 500
UltrafastHalf-gigabit premium broadband.
speed500 Mbps Avg. Speed
routerZen Router Pro Included
Full Fibre 900
FastestPremium near-gigabit speeds.
speed900 Mbps Avg. Speed
routerZen Router Pro Included
The Verdict
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Pros
- check_circleHighest customer satisfaction in UK
- check_circleNo mid-contract price rises
- check_circle12-month contracts only
- check_circleUK-based expert support
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Cons
- cancelPremium pricing
- cancelSmaller brand with less marketing
- cancelLimited bundling options
Service & Support
Data via Ofcomsentiment_satisfied
94%
Overall Satisfaction
arrow_upward Excellent
report
1
Complaints per 100k
arrow_downward Well Below Average
timer
45s
Call Wait Time
remove Well Below Average
Why Switch to Zen Internet?
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Best Service
Consistently #1 for customer satisfaction.
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Fixed Prices
No mid-contract price increases ever.
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Short Contracts
Only 12-month minimum terms.