BT Broadband Deals
Search & Discover The Best BT Broadband Deals Available At Your Address
If you are considering a new broadband deal, BT is one of the country’s most popular providers. It is the largest, too, serving millions of customers across the UK. The broadband and TV provider reached record levels of service last year thanks to the pandemic and processed more than 50,000 PetaBytes of data. This was almost double of what it was the previous year and culminated on a record-breaking day on Boxing Day 2020, when it facilitated more than 200 PetaBytes of downloads within 24 hours.
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BT broadband deals
If BT is one of your preferred providers, you aren’t alone. There are plenty of BT broadband deals new customer offers, as well as some great BT broadband deals for existing customers. In fact, the scale of its operations means that it offers some very attractive deals to customers from a variety of areas. So whether you are working from your home office, trying to home school your children or just stay entertained, BT is very likely to be a good option.
Speed of BT broadband and phone deals
While BT is not the provider with the fastest download speeds, it is certainly one of the best for average speeds and consistency across areas. While its rivals are pioneering new super-optic fibre connections, BT is instead focusing on bettering the speeds offered through its standard fibre connections. With these BT broadband deals, you can reach download speeds of around 76 Mb/s, which is well above the average connection speed. Here we look at some of BT’s best deals.
BT provides broadband, phone and TV packages, and many people choose to take out the whole set. However, you can opt for broadband-only if you do not wish to subscribe to its TV or phone service, and regardless of whether you have a landline currently installed in your house. The company offers industry-leading online security with its broadband connection, better than that of its competitors.
Unbreakable Wi-Fi connection on BT deals broadband
BT broadband deals focus on security and stability, and that is apparent in its new Hybrid Connect feature. This claims to be the UK’s only broadband that is backed up by a mobile phone network, EE, in case of any service issues. This means ultra-reliability, which is important if you rely on constant access to the internet for your work or personal requirements.
BT Broadband packages: Different speeds for different uses
There are three main BT fibre broadband deals of varying speeds and prices; the faster the connection you go for, the more expensive the monthly cost will be. The fastest deal isn’t necessarily the right deal for you; you should consider all other contract features, as well as what you’ll actually be using your connection for each day. If you live alone and only intend to use the internet for browsing, then a slower download speed should be sufficient. However, if you live in a household with multiple occupants, or you need to connect multiple devices to your route at one time, you should go for a higher speed.
BT Fibre Essential
BT’s Fibre essential package currently offers a download speed range of between 35-36 Mb/s and an upload speed of 8-9 Mb/s. This costs £26.99 per month for a minimum of 24 months and requires an upfront set up fee of £19.99. This deal is suitable for people that will browse the internet everyday, and plan to stream TV or music on one or two devices at the same time.
BT Fibre 1
The company’s Fibre 1 package, which is its most popular, reaches speeds of between 49 Mb/s and 50 Mb/s. Its upload speeds are the same as those offered in its Essential package, and it will cost £28.99 per month. This contract runs for 24 months and requires a smaller upfront investment of £9.99 to install it. This deal is best suited to those that plan to browse, download files and stream on a few devices at once.
BT Fibre 2
The top-level consumer package offered by BT is its Fibre 2 deal, which is ideal for those that plan to stream, game and download files in high definition and on multiple devices at the same time. With this deal, you can reach download speeds of between 62 Mb/s and 73 Mb/s, depending on where you live. This costs £31.99 per month and again, the contract is 24 months with a setup fee of just £9.99.
It is important to compare BT phone and broadband deals and figure out which one that most suits the type of usage you think you’ll need. If you go for a cheaper option, yet have multiple devices attempting to connect to the router, you won’t get the best performance from your deal. All of BT’s broadband deals are customisable, meaning that you can add extras to personalise your service and save you money on the things that matter to you.
There are also a variety of combined BT TV and broadband deals, which can be great for meeting your entertainment needs. BT works by adding TV channels and packages to your broadband deal, and again you can personalise this based on your interests. For example, BT offers a sports package, which lets you access all of its sports channels. Currently, in February 2021, the cost of this is £33.99 per month, but the company is offering a six-month half-price promotion.
The provider regularly offers promotions and discounts on its BT broadband and TV deals, so it is worth regularly checking to find out what’s on offer.
About BT broadband
Before signing up for any broadband provider, it’s important to make sure you know a little about the company you’re teaming with, including the provider’s history, principles, and working practices. BT Broadband is the oldest and biggest provider in the UK, with a subscribership of over nine million. It operates on the Openreach network and works in conjunction with Plusnet, EE and by extension, John Lewis Broadband. They offer coverage across much of the UK.
What is BT Broadband?
BT Broadband is a broadband service provided by British Telecommunications PLC. With broadband, you can get a wired connection to connect to the internet or a wireless connection to connect devices such as mobiles and laptops.
BT Broadband Speed
BT Broadband offer broadband speeds ranging from 10Mbps, right up to 900Mbps- which is close to a Gigabit. They also provide a myriad of packages including BT Sport, and BT Entertainment (TV), which can be added to your broadband connection to build a bundle. This means you can keep your communications and entertainment packages under one provider and one bill.
How fast is BT broadband?
Broadband connections are measured by two kinds of speed: download speed and upload speed. The download speed of a broadband service measures how fast information and images can be downloaded. This includes loading web pages, emails, images, and even streaming TV and games.
Upload speed measures how quickly data can be uploaded via the internet connection. Upload speeds are typically slower than download speeds, and they’re also usually less of a priority for most customers. This might affect how quickly you can upload videos to YouTube, but it might also affect the quality of video calls on Skype, WhatsApp, and other platforms.
The range of speeds offered by BT should have most customers covered, though it’s important to remember that broadband connections don’t always run at their advertised speeds, particularly in rural locations. Often, you can expect to see a slightly lower speed than advertised on wireless devices due to drop-off as the broadband connection is carried.
BT offer speeds as low as 10Mbps, which is the lowest any provider will offer. It’s ideal for those with very light internet usage- reading and sending emails only. For users with heavy internet requirements- working from home, downloading lots of data, gaming and streaming, you should opt for a faster package. BT Broadband offer speeds up to 900Mbps, which is enough for most households to do what they need to online and still leave room for more.
What speeds are available with BT broadband?
BT broadband offer several different packages with a variety of speeds to suit everyone’s needs. Average speeds start from 10Mbps and then move up to FTTC with Fibre Essentials 36Mbps average. Fibre One has a speed of 50Mbps but the Fibre Two package has speeds of 67Mbps- this is about the average broadband package speed across the UK. Fibre Two is BT Broadband’s flagship package and includes a variety of bundles. For those who have heavy requirements, BT Broadband have three Full Fibre FTTP packages- 100Mbps, 300Mbps and 900Mbps.
BT Broadband Review
Broadband providers websites can be very persuasive, so it’s always best to research existing customer experiences. BT Broadband has a Trustpilot score of 1.6 stars with eleven thousand reviews- putting it safely in the ‘bad’ category. Key themes suggest that the customer service is extremely poor with many customers reporting lack of communication and not correcting errors. It’s greatest attribute- being their size, is also their biggest floor as they don’t have the capacity to give customers the care they need, nor do BT need to due to their size. However, on the flip side, their 5 star reviews mention how nice their sales team are on the phone but even still some still talk about how expensive the service is.
Is BT broadband good?
BT Broadband is the biggest provider in the UK in terms of subscribers, but that is where its list of achievements stops. Unfortunately, it doesn’t even make the top ten for top rated internet service provider, cheapest broadband or cheapest fibre broadband. With a Trustpilot rating of 1.6 stars, BT Broadband’s customer service is a key issue amongst existing and ex-customers. BT Broadband fails to deliver and communicate with the employees which has created a lot of frustration in their customer base.
Furthermore, despite the size of this behemoth ISP, they are still on the expensive side. Simple ADSL 10Mbps will set you back £33.99 per month at time of writing- which is more expensive than the average 100Mbps package at around £30.00 per month. This is less of an issue in urban, well-connected areas, but for those where BT is their only option- this creates a monopoly which could leave some customers paying more for less.
BT Broadband Offers
BT Broadband often have offers and promotions running on their products. The most common offer ran is a reward card which is included on most Full Fibre and Fibre two products. It can vary from £50 up to £120, depending on the current promotion terms.
BT Broadband offer Bundled packages as well- which includes BT Sport and BT Entertainment. You may be wondering how much is BT Sport as standard? BT Sport as a sole package is roughly £40.00 per month, with the Fibre Two package, is around £50.00 per month. Whereas BT products are expensive on their own, it is more economical to shop bundles. There are other aspects of telecoms that can be included into BT Bundles- such as BT landlines and BT mail- which would give you your own BT email login.
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How much does BT broadband cost?
BT Broadband prices will depend on the package or bundle selected. However, the pricing for ADSL 10Mbps starts from £33.99 per month. Despite being the slowest, it isn’t their cheapest package- which is Fibre Essential for £28.99 per month.
Top packages- such as the Big Sport Bundle will cost around £74.99 per month.
If top speeds are what you need, the 900Mbps package costs around £55.99 per month.
These are generally more expensive than Alternative internet service providers by around £5.00 per month. The slower the speed, the more expensive it becomes. For example, in an urban location, the average price for 100Mbps is around £30.00 per month- less than BT Broadband’s cheapest package.
Installation costs are also a factor to take into account. Internet providers often include these to cover the cost of hardware- such as routers and their postage and packaging. It can also cover the cost of opening a circuit with the infrastructure provider. BT charge between £19.99 and £49.99. These are one-off payments made when ordering the product.
How long is the minimum contract length for BT broadband?
When choosing the right broadband, it’s essential to consider the contract length. It can influence the cost of the package- often the shorter the contract, the more expensive the service. However, longer contracts can cost you more in the long run, if your broadband needs change. If you know you will be moving within the next 18 months, shorter contracts are always better. This gives you the option to leave or renew sooner. If you are content with your package, then a longer contract could be better suited to you. Always be aware of your contracts end date as once you are out of contract, the provider can charge increase the price you are paying for the same service by a lot. If you want to avoid price hikes once out of contract, notify your provider you would like to cancel or renew 30 days before your contact ends.
BT Contracts are all 24 months in length. This is typically the longest type of contract with the average being around 12 or 18 months. This means BT contracts are better suited to those who wish to stick with their provider and have not plans to change their usage patterns or address any time in the next two years.
BT Broadband Checker
If BT broadband might be for you, the next step is to check whether this provider serves your area of the UK. BT serve nationwide on the Openreach Network, meaning if you have access to Openreach, you have access to BT. However, you may be limited by speed. If you require BT full fibre broadband, you will need access to Openreach FTTP. If Openreach don’t provide FTTP coverage in your area, you won’t be able to sign up to their full fibre broadband packages, but you can use their postcode checker to find out.
What is BT’s coverage in the UK?
BT are a nationwide provider. This means they serve anywhere in the UK which Openreach infrastructure. If you would like to know what type of infrastructure is available at your address, you can get in touch with your provider, and they can check for you. To find this out for yourself, you can use a comparisons site search tool and search based on fastest speed. As a rule of thumb, if you have speeds of 100Mbps+ you have access to full fibre.
BT Broadband Customer Services
BT Broadband customer service has a reputation for not being the best. However, they have a section on their website dedicated to accounts, technical, security or upgrade queries as well as many others. There are three main ways to contact BT Broadband customer service- via the community forum, via live chat on their website or over the phone. The BT Broadband customer service number is 0800 800 150.
What is the BT customer service number?
If you’re experiencing issues that can’t be fixed online or you want to chat more about BT’s fibre broadband packages, you can contact them during business hours for advice, help, or problems with your BT broadband service on 0800 800 150. BT’s phone line is open on weekdays from 8 am to 9 pm and Weekends from 8 am to 8 pm, although sometimes there may be a wait to speak to an advisor.
Conclusion
To summarise, BT is a popular option for many types of homeowners and tenants. It focuses on security, reliability and consistency in service, so it is great if you rely on a steady connection to your internet. Like many other companies, BT offers deals to suit a range of people, from light, single users to large families. The best thing to do if you are interested in a BT broadband package is to use our handy postcode checker tool to find out the speed and performance in your area.