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About Airband Broadband Fibre
Before signing up for any broadband provider, it’s important to make sure you know a little about the company you’re teaming with, including the provider’s history, principles, and working practices. There’s a lot to know about Airband, a relatively young broadband provider headquartered in Worcester, who have made a name for themselves by offering fibre broadband to customers with few other options. The provider today is seen as a specialist in rural broadband, and they offer a number of fibre only without landline broadband packages at varying speeds and price points.
Who is Airband Fibre?
Airband Fibre is an independent internet provider founded in 2009. Airband work hard to bring reliable, high-speed internet connectivity to rural homes which have been underserved by big name providers. Operating across the South of England and Wales, Airband work in sync with local authorities and communities to build an infrastructure that can help businesses, residents, and ISPs in some of the UK’s most left-behind areas.
The company was founded by its current director, Redmond Peel, an expert in wireless technology who created a Midlands-based wireless ISP network in 2001 and launched a new wireless network in South Africa in 2006. This experience in setting up fast broadband in regions lacking the proper infrastructure was carried over to the UK, and Airband was born. Today, Airband work closely with rural communities and choose to work in those areas where the demand for fibre broadband is highest.
Airband Fibre Broadband Speed
Whatever your requirements, there’s a good range of speeds available with Airband’s broadband packages. Offered at a range of price points, Airband offer broadband packages with average download speeds of 40Mb all the way up to 250Mb. Customers in need of broadband to browse simple web pages and send emails should consider opting for a more basic package, while customers needing fast broadband for downloading, streaming, and gaming should take a look at Airband’s premium packages.
How fast is Airband fibre broadband?
Airband offer a number of packages available in a range of speeds. Broadband connections are measured by two kinds of speed: download speed and upload speed. The download speed of a broadband service measures how fast information and images can be downloaded. This includes loading web pages, emails, images, and even streaming TV and games.
Upload speed measures how quickly data can be uploaded via the internet connection. Upload speeds are typically slower than download speeds, and they’re also usually less of a priority for most customers. This might affect how quickly you can upload videos to YouTube, but it might also affect the quality of video calls on Skype, WhatsApp, and other platforms.
The range of speeds offered by Airband should have most customers covered, though it’s important to remember that broadband connections don’t always run at their advertised speeds, particularly in rural locations.
Should you wish to look at Airband Speed please use Airband Fibre Speed Test
What speeds are available with Airband fibre optic broadband?
Airband offer a number of separate packages intended for customers of differing needs, ranging in download speed from 40Mb to 250Mb, and ranging in upload speed from 10Mb to 75Mb. The range available here offers good coverage for many different customers, with the provider’s more basic packages offering good service for users with low needs, while the 250Mb package should be enough for most customers with heavy internet use.
Airband Fibre Broadband Review
Reviews are a great way to get to grips with the quality of the broadband provider you’re considering signing a contract with. Whether your provider is any good will depend on their broadband service reliability, speed, and customer service and support. Overall, Airband struggles to meet the needs of all of its customers, although to some degree this is to be expected from such a small provider operating in a rural environment.
Is Airband fibre broadband good?
Airband have cornered a niche market by offering fibre optic broadband in areas which other providers don’t serve. This means that in many rural towns and villages, Airband is the only provider operating and some customers may have no alternative sources of broadband; while the company faces some issues with connection speed and reliability, this would be common with any provider operating in rural parts of the UK where broadband infrastructure is still catching up.
It sounds like Airband’s broadband service isn’t always the fastest, with download and upload speeds not always hitting their advertised averages. However, this is to be somewhat expected in rural regions and no doubt as time goes by, Airband will be able to improve the connectivity that they offer. The UK government is gradually making moves to improve UK broadband services in rural areas, and this will hopefully have a positive effect on the service offered by providers like Airband.
As a smaller provider, it’s also no surprise to hear that Airband customers sometimes experience technical issues and network outages. While the company clearly prioritises getting the service up and running again as quickly as possible, these issues are no doubt to be expected with Airband in the future, too.
Customer service can also be a little hit-and-miss, with some customers experiencing long wait times and finding their issues aren’t resolved over the phone, and others finding that Airband’s support staff are helpful and friendly. Many customers have been impressed with the technical expertise of Airband staff, and it’s clear that the company is trying to take good customer support seriously.
Most customers who sign up to Airband’s fibre broadband do so because it’s the fastest broadband available in their area. While Airband’s speeds don’t usually match up to the likes of bigger providers, they are likely one of the best options for customers without other choices of fibre optic broadband.
Airband Fibre Broadband Packages
Airband offer five broadband packages, each boasting different download and upload speeds and coming in at different price points. All of the packages offered by Airband include unlimited broadband and come with 12-month contracts, and they all cost a one-time installation fee of £99. Get to know the packages offered by Airband and consider closely what your needs are to make sure you get the speeds you require without overpaying for broadband you don’t need.
What Airband fibre packages are available?
Airband’s five packages are: Fibre Unlimited, Fibre Unlimited+, Broadband Unlimited (Wireless), Ultrafast Unlimited, and Ultrafast Unlimited+. Before signing up for Airband broadband, it’s important to understand the difference between these five packages and figure out which one is most suitable to meet your needs.
Fibre Unlimited is one of Airband’s more basic fibre broadband packages, offering unlimited broadband with advertised download speeds of 40Mb and advertised upload speeds of 10Mb. This is on the lower end for fibre broadband but still much higher than traditional cable broadband averages. It’s a good choice for customers looking for a basic broadband package, coming in at the lower price point of £38 per month.
Fibre Unlimited should be sufficient for simple activities such as browsing the web, loading images, and sending emails, and in households where there aren’t multiple computers using the internet at any one time.
For customers looking for a step up from Airband’s most basic package, Fibre Unlimited+ might fit the bill. This package offers unlimited broadband with advertised download speeds of 100Mb and advertised upload speeds of 25Mb, at a price point of £47 per month.
Fibre Unlimited+ offers better speeds than the basic package, making this choice more suitable for families with multiple internet users or higher demands, including TV streaming and online gaming.
Ultrafast Unlimited is Airband’s first ultrafast broadband package. As its name suggests, this package also offers unlimited broadband, this time with advertised speeds of 150Mb for downloads and 50Mb for uploads; this is pretty fast compared to most fibre broadband out there, and if Airband can meet this speed it should be enough for most customers.
Ultrafast broadband packages are best for larger families with heavy internet usage, being able to accommodate multiple streaming TVs or video call sessions at a time, as well as businesses and offices where fast broadband is a requirement for business. This package costs just £37 a month, making it one of Airband’s more competitive offerings.
Ultrafast Unlimited+ is Airband’s flagship package, including the best that they have to offer. This high-speed unlimited broadband package advertises top speeds of 250MB when downloading and 75Mb when uploading, and it costs just £47 a month – a great price for such a fast broadband package.
This is a highly competitive package, particularly for customers who require top speeds. Businesses relying on heavy internet use should probably look to this package first; it should be able to handle multiple users making video calls, downloads, and streaming simultaneously with room to spare.
Airband Fibre Broadband Offers
Airband also run limited-time offers sometimes. These offers are certainly worth taking advantage of if you can; they can include a price cut on the monthly fee for Airband broadband, and extras on top. Airband’s current offer, available here (https://www.airband.co.uk/wireless-broadband-devon/), means that customers can pay just £24.99 a month instead of £38 for 40Mb broadband, as well as getting a 12-month free subscription to the Netflix TV streaming service.
How much does Airband fibre broadband cost?
The cost of Airband fibre broadband depends on which package customers opt for. The cheapest packages start at £38 per month for 40Mb fibre broadband and ultrafast 150Mb broadband, while Airband’s most expensive package is Ultrafast Unlimited+, which is available for £47 per month and offers download speeds of 250Mb. The cost of Airband’s packages at this time are:
– Fibre Unlimited: £38 per month
– Fibre Unlimited+: £47 per month
– Broadband Unlimited (Wireless): £38 per month
– Ultrafast Unlimited: £38 per month
– Ultrafast Unlimited+: £47 per month
There is also no activation fee or line rental with Airband, although there is a one-time installation fee of £99 with each package.
How long is the minimum contract length for Airband fibre broadband?
All of Airband’s fibre broadband packages are offered with a minimum contract length of 12 months, which means customers will be charged an exit fee if they decide to change provider before the 12 month period has passed. This is a pretty reasonable minimum contract length and most providers offer contracts of between 12 and 24 months.
Airband Fibre Broadband Checker
If Airband broadband might be for you, the next step is to check whether this provider serves your area of the UK. Airband serve various parts of the south of England as well as areas in both north and south Wales, but they’re always expanding into new regions. If Airband don’t provide coverage in your area, you won’t be able to sign up to their broadband packages, but you can use their postcode checker to find out.
How do I check if Airband fibre broadband is in my area?
The Airband website has a postcode checker here (https://www.airband.co.uk/coverage/), which you can use to check whether Airband broadband covers your area. Simply type your postcode into the box to check if Airband coverage is available to you.
Airband offer coverage across much of south-west England and Wales, including parts of Devon, Warwickshire, Oxfordshire, Shropshire, and Somerset. If Airband aren’t operating in your area at the moment, it’s worth keeping an eye out; this broadband provider are always looking for new areas to expand into, particularly in rural areas.
What is Airband’s fibre coverage in the UK?
Airband do not currently serve the North of England, but instead, they offer wide coverage around the South of England and Wales. An approximate coverage map is available to view here (https://www.airband.co.uk/coverage/). Some of the areas served by Airband include:
If you’ve checked and you’re not living in an area covered by Airband, you can also get in touch with the company and suggest your area as Airband’s next project. The provider specialises in offering fast broadband to small, rural communities that are off the beaten track, so if you live in an area that fits this description there’s no harm in contacting Airband.
Airband fibre broadband availability checker
Airband publish details of their network’s availability at any given time online (https://www.airband.co.uk/support/network-status/), and it’s worth checking the network status from time to time to get a feeling for the reliability of any broadband service. At the time of writing, Airband is experiencing some issues in Wales due to third party network maintenance works.
Airband customers experiencing network issues should always check the network status page to see if they’re being affected by a wider issue if broadband isn’t working. Bear in mind that, as a provider specialising in offering broadband services to rural areas, Airband may be more likely to experience network downtime than other providers simply due to the poorer broadband infrastructure available in such out of the way locations.
Airband Fibre Customer Services
Airband Fibre offer comprehensive customer service, so it’s always possible to get in touch for advice or help with technical problems. This includes a phone line and an online customer query form, as well as a number of pages that customers can consult for quick online troubleshooting and FAQs. The website also offers a live chat service which runs during business hours, which means it’s easy to quickly get in touch with a customer service advisor without even having to pick up the phone.
What is the Airband customer service number?
If you’re experiencing issues that can’t be fixed online or you want to chat more about Airband’s fibre broadband packages, you can contact them during business hours for advice, help, or problems with your Airband broadband service on 01905 676 121. Airband’s phone line is open on weekdays from 9 am to 5 pm and Saturdays from 10 am to 1 pm, although sometimes there may be a wait to speak to an advisor.