About KCOM Fibre Broadband
Before signing up for any broadband provider, it’s important to make sure you know a little about the company you’re teaming with, including the provider’s history, principles, and working practices. KCOM has been at the heart of Hull and East Yorkshire since 1904. They’re proud to be rooted in East Yorkshire and committed to delivering real fibre to the region.
In 2019 they completed the first stage of their real fibre network. Now they’re expanding their award-winning real fibre network to bring the benefits of real fibre broadband to even more homes and businesses.
Their customers can enjoy packages with peak time average download speeds of 30, 75, 200, 400 and 900Mbps, meaning you can stream, surf and download better than ever before.
KCOM Fibre Broadband Speed
No matter your requirements, KCOM have a good range of speeds available with their packages. Average download speeds start from a respectable 30Mbps and go all the way up to a dizzying 900Mbps. Customers in need of broadband to browse simple web pages and send emails should consider opting for a more basic package, while customers needing fast broadband for downloading, streaming, and gaming should take a look at KCOM’s premium packages.
How fast is KCOM fibre broadband?
KCOM offers a number of packages available at a range of speeds. Broadband connections are measured by two kinds of speed: download speed and upload speed. The download speed of a broadband service measures how fast information and images can be downloaded. This includes loading web pages, emails, images, and even streaming TV and games.
Upload speed measures how quickly data can be uploaded via the internet connection. Upload speeds are typically slower than download speeds, and they’re also usually less of a priority for most customers. This might affect how quickly you can upload videos to YouTube, but it might also affect the quality of video calls on Skype, WhatsApp, and other platforms.
KCOM have speeds ranging from 30Mbps to 900Mbps. Even at 30, this is a good speed for running a standard household of devices with normal usage, though it’s important to remember that broadband connections don’t always run at their advertised speeds, particularly in rural locations.
KCOM Fibre Broadband Review
Reviews are a great way to get to grips with the quality of the broadband provider you’re considering signing a contract with. Whether your provider is any good will depend on their broadband service reliability, speed, and customer service and support. Unfortunately for KCOM 61% of their Trustpilot reviews are rated ‘bad’. Key themes are poor customer service and high prices. These are key factors to keep in mind when considering if KCOM is the right provider for you.
How long is the minimum contract length for KCOM fibre broadband?
All of KCOM’s fibre broadband packages are offered with a minimum contract length of 12 months, which means customers will be charged an exit fee if they decide to change provider before the 12 month period has passed. This is a pretty reasonable minimum contract length and most providers offer contracts of between 12 and 24 months.
KCOM Fibre Broadband Checker
If KCOM broadband might be for you, the next step is to check whether this provider serves your area of the UK. KCOM serves the Hull area as well as small pockets local to this. If KCOM doesn’t provide coverage in your area, you won’t be able to sign up to their broadband packages, but you can use their postcode checker to find out.
How do I check if KCOM fibre broadband is in my area?
The KCOM website has a postcode checker on all of its packages, which you can see once selected. Simply type your postcode into the box to check if KCOM’s coverage is available to you.
What is the KCOM customer service number?
If you’re experiencing issues that can’t be fixed online or you want to chat more about KCOM’s fibre broadband
packages, you can contact them during business hours for advice, help, or problems with your KCOM broadband service on 01482602555. Alternatively, you can email them a query on their website under the ‘contact us’ section.