About Box Broadband
Before signing up for any broadband provider, it’s important to make sure you know a little about the company you’re teaming with, including the provider’s history, principles, and working practices. Box Broadband are a provider that builds in areas where the internet is poor, supported by great government initiatives to make sure rural areas also benefit from high speed internet. Currently we are building in Surrey and West Sussex with plans for expansion as we grow. They have multiple packages for residential and business customers with speeds ranging up to 10Gbps.
Box Broadband differentiate from their competitors because our service is 100% delivered over the latest fibre optic technology, there is no copper in their network so speeds can be guaranteed. They started building their fibre optic networks in the Surrey Hills with a growing customer base of residential and business users for their full fibre services
How fast is Box Broadband?
Whatever your requirements, there’s a good range of speeds available with Box Broadband’s full-fibre packages. Offered at a range of price points, the speeds start from 100Mbps- which is already a great speed capable of supporting a home full of devices. The residential packages then jump to 500, then 1000 (Mbps). With Gigabit capable connections, Box Broadband is a key Alt-Net in helping the Government to bring Gigabit Broadband to 85% of UK premises by 2025. This makes them ideal for future-proofing your home and for homes that have a high usage of Broadband- whether that be for running a business, streaming or gaming. The power of FTTP means their speeds is all you will need.
Business packages range from 1Gbps to 10Gbps- this is one of the top speeds available anywhere in the country with only one other provider trialing this. This is guaranteed to support your devices under extreme usage- even if you are not getting the full 10Gbps.
How much does Box Broadband cost?
When considering the cost of full-fibre broadband it is important to understand that full-fibre is the next generation of broadband connection. Just like a new mobile phone, the newer it is the higher the price it carries. Box Broadband’s packages range from around £30- £70 for residential packages, depending on if you opt for a phone line also. Naturally, business packages cost more, starting at £129.95. The Enterprise 10 package can vary on price depending on your location and the scale of the job. For example, harder to reach, rural areas will incur a higher cost for this package, so it is important to contact Box about this if you are interested and from there you will undertake a survey.
How long is the minimum contract length for Box Broadband?
The minimum contract length for a Box Broadband contract is 18 months for residential and 24 for business. This is a pretty reasonable minimum contract length and most providers offer contracts of between 12 and 24 months.
How do I check if Box Broadband is in my area?
To check if Box Broadband is in your area you can use their postcode checker at https://www.boxbroadband.co.uk/. Simply enter your postcode and it will show you if it is available to order. If Box Broadband aren’t operating in your area at the moment, it’s worth keeping an eye out; this broadband provider are always looking for new areas to expand into, particularly in rural areas.
What is Box Broadband’s coverage in the UK?
Box Broadband isn’t currently operating on a nationwide basis. Instead they operate in the Surrey Hills area- Surrey and West Sussex. If you are interested in Box Broadband but do not live in these areas it may be worth registering your interest as they are always looking to expand into new areas. Registering your interest makes this more likely as it demonstrates demand.
What is the Box Broadband customer service number?
If you have a Box Broadband problem or query and need to get in touch with their team you can do so on 0330 113 0180. Alternatively you can email them at support@boxbroadband.co.uk .
